Privacy Policy


This website privacy policy describes how Red Berry Crafts protects and makes use of the information you give the company when you use this website. If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy. This policy is updated from time to time; the latest version is published on this page, you should check back from time to time to make sure that you are happy with any changes.


We gather and use certain information about individuals in order to provide products and services, and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

What data we gather

We may collect the following information:

  • Name and payment details
  • Contact information including email address
  • Demographic information, such as postcode, preferences and interests
  • Other information relevant to customer enquiries
  • Other information pertaining to special offers and surveys

What we do with the information we collect

Collecting this data helps us to understand what you are looking for from the company, enabling us to deliver improved products and services. Specifically, we may use data:

  • To process your order and obtain payment
  • For our own internal record keeping
  • To contact you in response to a specific enquiry
  • To improve the products and services we provide
  • We may periodically send promotional emails about new products, special offers or other information that we think might be relevant to you
  • We may also use your information to contact you for market research purposes. We may use the information to customise the website accordingly


A cookie is a small file which asks permission to be placed on your computer's hard drive, once you agree; the file is added it enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies

We may use cookies to:

  • Analyse our web traffic using an analytics package
  • Identify whether you are signed in to our website
  • Test content on our website
  • Store information about your preferences
  • To recognise when you return to our website

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser's cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing so may affect how our website functions. Some pages and services may become unavailable to you. Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

Controlling your personal information

You can restrict the collection or use of personal information in the following ways:

  • When you fill in a form or provide your details on our website look for the box to click to indicate that you do not want the information used by anybody for marketing purposes
  • If you have agreed that we can use your information for marketing purposes you can change your mind at any time by contacting us at

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to. Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.


We are committed to ensuring that the information that we hold is secure. To prevent unauthorized disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

Links to other websites

Our website may contain links to other websites, please note that we have no control of websites outside the domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy. We would encourage you to exercise caution and to look at the site's data protection and privacy policy fully.